In West Contra Costa unified school district, pandemic-era problems like spotty internet access are driving absenteeism
Alicia Karnsouvong spent the first weeks of the fall semester going to Starbucks coffee shops and local libraries to find a strong enough wifi signal for her sons to sign into their online classrooms.
Karnsouvong had an internet connection at her Richmond, California, home, but it was spotty and unable to handle the increased use that came with daily digital learning. Setting up a time for someone to come fix her connection was almost impossible.
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