The first-of-its-kind aid which provides $125m in relief for immigrants saw long delays, crashing websites and overloaded phone lines
Last month, California made headlines when it announced a first-in-the-nation plan to create a $125m coronavirus relief fund for undocumented workers. But its rollout got off to a chaotic start this week, with thousands of calls flooding phone lines, creating huge delays, and so many visitors to the official website that it crashed for hours.
Adding to already overwhelmed telephone systems, the state issued last-minute directives that said callers needed to reach a live person in order to apply for aid.
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