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Thursday, 19 September 2019

My father had a lifelong ticket to fly anywhere. Then they took it away

My dad was one of the only people with a good-for-life, go-anywhere American Airlines pass. This is the true story of having – and losing – a superpower

On 10 March 2009, a case was filed in the US circuit court for the northern district of Illinois, where I grew up. Rothstein v American Airlines, Inc starred my father, Plaintiff Steven Rothstein, and the defendant, then the world’s third-largest airline. With $23bn in annual revenue, American Airlines had nothing to lose. For my father, it was a last-ditch effort to save his life.

Here’s how it all took off. In the early 1980s, American rolled out AAirpass, a prepaid membership program that let very frequent flyers purchase discounted tickets by locking in a certain number of annual miles they presumed they might fly in advance. My 30-something-year-old father, having been a frequent flyer for his entire life, purchased one. Then, a few years later, American introduced something straight out of an avid traveler’s fantasy: an unlimited ticket.

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from The Guardian https://ift.tt/2LF0GKf

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